Privacy Policy
Effective Date: [01/01/2026]
This Privacy Policy describes how Ekozi (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and customers on www.ekozi.in (“Website”). By using this Website, users agree to the terms of this Privacy Policy.
1. Information Collected
a. Personal Information
We may collect personal details such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment gateways)
b. Non-Personal Information
We may collect non-identifiable information such as:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on the Website
This data helps improve user experience and optimize Website performance.
2. Use of Information
Collected information may be used for:
- Processing and fulfilling orders
- Providing customer support
- Sending order updates and promotional offers
- Improving Website functionality and services
- Complying with legal obligations
3. Cookies
Our Website uses cookies to enhance browsing experience. Cookies help remember user preferences and track Website usage. Users can disable cookies through browser settings, but some features may not function properly.
4. Data Sharing and Disclosure
We do not sell or rent personal information. Data may be shared only with:
- Trusted service providers (e.g., payment processors, delivery partners)
- Legal authorities when required by law
All third-party partners are obligated to maintain data confidentiality and security.
5. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and users share information at their own risk.
6. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review their privacy policies.
7. User Rights
Users have the right to:
- Access and review their personal data
- Request correction or deletion of their data
- Withdraw consent for data processing
Requests can be made by contacting us at ekozimattress@gmail.com.
8. Retention of Data
Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes indicates acceptance of the revised policy.
10. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, contact:
Ekozi
Email: ekozimattress@gmail.com
Website: www.ekozi.in
By using www.ekozi.in, users acknowledge that they have read, understood, and agreed to this Privacy Policy.