FAQs

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FAQs

Ekozi mattresses are designed to offer the perfect balance of comfort, durability, and support. We use high-quality materials and are built to provide proper spinal alignment and long-lasting performance.

Yes. Ekozi mattresses are crafted to provide orthopedic support, helping maintain natural spine alignment and reducing pressure points—ideal for people with back or body pain.

Ekozi offers a range of mattresses such as:

  • Foam mattresses
  • Spring mattresses
  • Orthopedic mattresses

We accept returns only if the product meets the following conditions:

  • The mattress must be unused
  • The product should be undamaged
  • The return request must be made within 2 days of delivery

Returns that do not meet these conditions will not be accepted.

We accept major Credit cards / Debit cards, UPI, Net Banking

You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.

We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.

Yes, Ekozi mattresses typically come with a 15 Years manufacturer warranty that covers defects in materials and workmanship. Warranty duration may vary by model.

Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.

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