Effective Date: [01/01/2026]
Welcome to www.ekozi.in (“Website”), operated by Ekozi (“we,” “our,” or “us”). These Terms and Conditions govern the use of our Website and the purchase of products offered through it. By accessing or using this Website, users agree to comply with and be bound by these Terms and Conditions.
1. Use of the Website
- The Website is intended for lawful use only.
- Users must be at least 18 years old or accessing the Website under the supervision of a parent or guardian.
- Any unauthorized use of the Website, including misuse of content or interference with its operation, is strictly prohibited.
2. Product Information
- We make every effort to display accurate product descriptions, images, and pricing. However, minor variations may occur due to screen settings or manufacturing differences.
- Ekozi reserves the right to modify product details, pricing, or availability at any time without prior notice.
3. Orders and Payments
- All orders placed through the Website are subject to acceptance and availability.
- Prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Payment must be made in full at the time of purchase using the available payment methods.
- Ekozi reserves the right to cancel or refuse any order at its discretion, including cases of suspected fraud or incorrect pricing.
4. Shipping and Delivery
- Orders are processed and shipped according to our Shipping and Return Policy available on the Website.
- Delivery times are estimates and may vary based on location and courier service.
- Ekozi is not responsible for delays caused by third-party logistics providers or unforeseen circumstances.
5. Returns and Refunds
- Returns and refunds are governed by our Refund and Return Policy available on the Website.
- Customers must follow the return process outlined in that policy to be eligible for a refund or exchange.
6. Intellectual Property
- All content on the Website, including text, images, graphics, logos, and design elements, is the property of Ekozi and protected by applicable copyright and trademark laws.
- Users may not reproduce, distribute, or modify any content without prior written consent from Ekozi.
7. Limitation of Liability
- Ekozi shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Website or products purchased through it.
- Ekozi does not guarantee that the Website will be error-free, uninterrupted, or free from viruses or harmful components.
8. User Accounts
- Users may be required to create an account to make purchases.
- Users are responsible for maintaining the confidentiality of their account credentials and for all activities under their account.
- Ekozi reserves the right to suspend or terminate accounts that violate these Terms.
9. Third-Party Links
- The Website may contain links to third-party websites for convenience.
- Ekozi is not responsible for the content, privacy practices, or policies of such external sites.
10. Privacy
- Personal information collected through the Website is governed by our Privacy Policy available on the Website.
- By using the Website, users consent to the collection and use of their information as described in that policy.
11. Indemnification
Users agree to indemnify and hold harmless Ekozi, its affiliates, employees, and partners from any claims, damages, or expenses arising from their use of the Website or violation of these Terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City/State].
13. Changes to Terms
Ekozi reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the Website after changes indicates acceptance of the revised Terms.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, contact:
Ekozi
Email: ekozimattress@gmail.com
Website: www.ekozi.in
By using www.ekozi.in, users acknowledge that they have read, understood, and agreed to these Terms and Conditions.